How to ODER: Detailed manual

You should choose Caviar on the Caviar.Global site

Press the «Add to bag» button on the product page

Complete all necessary textboxes: Your name, Country, Address, zipcode, contact information

Press «Checkout» button

YOU CAN MAKE A PREPAYMENT OR JUST PLACE YOUR ORDER

After confirmation of order details you will be available to make payment for remaining amount

You will receive an individual tracking number of your purchase by e-mail/ You can truck your order via EMS website

Before receiving Your Caviar, the manager will contact with you

When you receive your Caviar you need to pay customs tax in accordance with the requirements of your state

Enjoy your Caviar!

Delivery

Please, write your postal address as detailed as possible. The delivery is carried out by the mailing service used by a lot of corporations for sending packages and correspondence abroad.

The cost for the delivery depends on the total weight, order sum (the declared value) and on the country your order will be delivered to.

After paying for your order (please view “Payment” to see the payment methods), the order is completed and sent within 1-5 business days. The delivery of your order abroad may take from 1 week depending on the country your order will be delivered to.

ATTENTION! To the USA and Canada, upon completion of work, the delivery of packages takes from 1 to 4 months.

ATTENTION! We send packages as “a gift” with a minimum estimated input value to minimize your customs risks. If you are not satisfied with such form of sending, please let us know. Please keep in mind that the repeated sending due to the parcel’s return because of not passing the customs formalities on your side happens at the client’s costs.

When calculating the order cost the customs fee is not included. According to the customs rules existing in your country, when receiving parcels you have to pay a customs fee when exceeding a specific limit of the parcel’s cost. This amount in different countries is usually equal to 40-200 US dollars. You can get the detailed information in the customs department of your country.

ATTENTION! The recipient is the importer of record and must comply with all laws of the destination country. Orders shipped outside of the UK & European Union, may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance including import/customs duty must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

DELIVERY TIME

Delivery dates are dependent on the customer's location. The target date for delivery in the EU countries is estimated to two weeks, in the USA - to one month, to China- to three weeks. Сlarify delivery time for your region in our Sales Department.

 

Due to the situation with COVID 19 in the world, delivery time may increase.

We do everything in our power for you to get the orders with minimum delays.

Partnership